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Yes — sensitive skin is something Melissa works with often. Every treatment is fully customized, and the products she uses are professional-grade and chosen specifically for your skin on that day. If you have known sensitivities or allergies, just mention them when you book and she'll plan around them from the start.

Arrive with a clean face if you can, and skip any aggressive exfoliants or retinoids for 48 hours beforehand. That's really it. Everything else is taken care of — just show up.

The House Facial is the best starting point — a thorough, fully customized session built around whatever your skin needs right now. The Botanical Renewal Facial goes a step deeper, incorporating botanical actives and a more intensive resurfacing approach over a full 75 minutes. Both are completely personalized; the Botanical is simply a more immersive experience.

It's a multi-visit program designed to address acne at the source rather than chasing it on the surface. You'll start with a consultation, then work through a series of targeted treatments alongside a home-care routine Melissa builds specifically for you. Most clients notice meaningful change within the first few sessions.

Cancellations made the day of your appointment are charged 50% of the service cost. No-shows are charged the full service price. Life happens — just reach out as soon as you know and we'll do our best to work with you.

Not yet — but products are available to purchase in-studio after your appointment. Melissa only recommends what she'd use herself, so you'll always leave with options that genuinely fit your skin.